Effective Date: October 2026
Last Updated: October 2026
This Post-Booking & Post-Ticketing Service Fee Policy explains professional service fees that may apply when Flight Fare Booking Inc., operating as Classic Fares (“Classic Fares,” “we,” “us,” or “our”), provides requested assistance after a flight ticket, car rental reservation, cruise reservation or other eligible travel service has been booked or confirmed.
Classic Fares is an independent travel services platform and travel-services intermediary.
Post-booking and post-ticketing services can require professional work including reservation review, fare-rule research, supplier communication, itinerary research, ticket exchanges, cancellations, refund assistance, waiver requests and other reservation-servicing activities.
All amounts stated in this Policy are in U.S. Dollars (USD).
Classic Fares professional service fees are separate from airline, cruise-line, car-rental-provider, consolidator, supplier or other third-party charges unless expressly stated otherwise.
After a reservation has been completed, a customer may ask Classic Fares to perform additional professional services.
Depending on the request, our travel professionals may need to:
A Classic Fares professional service fee may therefore apply in addition to charges imposed by the underlying travel provider.
Where a Classic Fares post-booking or post-ticketing service fee applies:
The applicable Classic Fares fee will be disclosed before the customer authorizes the particular paid service.
We do not treat the customer's original booking authorization as authorization for an unrelated or materially different post-booking charge.
Where additional payment is required, customer authorization will be obtained before the applicable Classic Fares service fee is processed.
Classic Fares professional service fees are separate from amounts independently imposed by:
Third-party amounts may include:
Where applicable, these amounts are additional to the Classic Fares professional service fee.
Where Classic Fares provides agent-assisted cancellation of an eligible flight reservation within 24 hours after booking, the following Classic Fares professional service fees may apply:
Up to $75 per passenger, per ticket
Up to $100 per passenger, per ticket
Up to $100 per passenger, per ticket
Up to $100 per passenger, per ticket
These are Classic Fares agent-assisted service fees.
Whether the underlying airline ticket itself qualifies for cancellation or refund within a particular period depends upon the transaction, applicable fare conditions and applicable law.
Nothing in this Policy is intended to reduce or eliminate a cancellation or refund right that cannot legally be waived.
Where the applicable airline or fare permits cancellation in exchange for a future travel credit and Classic Fares provides agent-assisted processing, the following service fees may apply:
Up to $75 per passenger, per ticket
Up to $75 per passenger, per ticket
Up to $100 per passenger, per ticket
Up to $100 per passenger, per ticket
Any:
is separate from the Classic Fares service fee.
Payment of a Classic Fares service fee does not guarantee that the airline will issue a future travel credit.
Where a customer voluntarily requests cancellation and the applicable ticket is eligible for a monetary refund, Classic Fares may charge an agent-assisted cancellation and refund-processing service fee.
Up to $150 per passenger, per ticket
Up to $250 per passenger, per ticket
Up to $250 per passenger, per ticket
Up to $250 per passenger, per ticket
These amounts are Classic Fares professional service fees.
Any airline-imposed cancellation penalty or other provider charge is separate.
Where applicable law requires a refund because of:
Classic Fares will not use this Policy to impose a service fee where charging such a fee would be prohibited by applicable law.
Mandatory passenger and consumer rights remain unaffected.
Where Classic Fares provides professional assistance with a voluntary:
a Classic Fares exchange service fee may apply.
Up to $200 per passenger, per ticket
$200 or up to 15% of the applicable ticket value, whichever is greater
The applicable Classic Fares fee will be disclosed before the customer authorizes the paid service.
This fee is separate from:
If the replacement itinerary costs more than the applicable value of the existing ticket, the customer is responsible for the applicable fare difference unless expressly stated otherwise.
Travelers sometimes require assistance very close to departure.
Where Classic Fares accepts an eligible same-day or urgent voluntary flight-change request requiring expedited servicing, an additional expedited professional-service fee of:
Up to $50 per passenger
may apply in addition to the applicable exchange or change service fee.
Any expedited fee will be disclosed before processing.
Availability of urgent assistance does not guarantee that the requested flight or airline inventory will be available.
In certain circumstances, a traveler may request that an airline make an exception to its ordinary rules.
Examples can include eligible:
Classic Fares may provide professional assistance preparing or submitting an eligible waiver request.
Up to $75 per passenger
Up to $100 per passenger
Up to $100 per passenger
Up to $200 per passenger
Payment of the professional assistance fee does not guarantee that the airline will approve the waiver.
The airline retains authority over provider-controlled waiver decisions.
Classic Fares may charge a professional service fee for complex post-ticketing work involving matters such as:
The Classic Fares professional service fee for eligible complex flight services may range from:
$75 to $200 per passenger
depending on factors such as:
The exact Classic Fares fee will be disclosed before the customer authorizes the paid service.
Where an airline changes or cancels a flight, Classic Fares may provide reasonable assistance concerning available options.
Basic assistance relating to an eligible Classic Fares reservation may be provided without an additional Classic Fares professional service fee where required by law or where no substantial additional customized professional service is requested.
If a customer requests substantial additional work beyond ordinary schedule-change servicing—for example:
a Classic Fares professional assistance fee of:
Up to $100 per passenger
may apply.
The applicable fee will be disclosed before the additional paid service is undertaken.
Mandatory passenger rights remain unaffected.
Where Classic Fares manually assists after ticketing with an optional airline service, a professional service fee of:
Up to $25 per passenger, per request
may apply.
Examples include eligible assistance concerning:
Any airline charge for the actual seat, baggage, meal, upgrade or other product is separate from the Classic Fares service fee.
Where Classic Fares provides manual post-ticketing assistance for an eligible passenger-name correction, the service may fall within our complex-flight-service fee range of:
$75 to $200 per passenger
depending on the nature and complexity of the correction.
Airline or supplier charges may be additional.
A name correction is not the same as transferring a ticket to another person.
Not all tickets permit passenger-name changes or substitutions.
Where a passenger misses a flight and requests Classic Fares to research:
a professional service fee within the applicable complex-service range of:
$75 to $200 per passenger
may apply.
Airline no-show rules remain controlling.
Payment of the Classic Fares service fee does not guarantee reinstatement, credit or another favorable outcome.
Classic Fares provides car rental booking assistance through a request-a-quote model.
After a car rental reservation has been confirmed, modifications and cancellations may be governed by the applicable:
Classic Fares may charge a separate professional service fee when a customer requests manual servicing of an existing reservation.
For an eligible car rental reservation cancelled through Classic Fares agent assistance:
Up to $50 per reservation
Up to $75 per reservation
The Classic Fares service fee is separate from any rental-provider cancellation penalty.
If the underlying rental is non-refundable, payment of a Classic Fares cancellation-assistance fee does not make the rental refundable.
Where Classic Fares assists with modifying an eligible existing car rental reservation, a professional service fee of:
Up to $50 per reservation
may apply.
Eligible modifications may include:
If the revised rental price is higher, the customer is responsible for the applicable rate difference.
Supplier-imposed modification charges are separate.
Where a customer requests:
Classic Fares may charge a professional rebooking fee of:
Up to $100 per reservation
The replacement rental price and applicable supplier charges are separate.
If a customer fails to collect a rental vehicle and requests Classic Fares to attempt:
a Classic Fares professional service fee of:
Up to $75 per reservation
may apply.
This fee compensates Classic Fares for the requested professional assistance and does not guarantee that the rental provider will approve the requested outcome.
For exceptional car rental requests involving matters such as:
Classic Fares may charge a professional assistance fee of:
Up to $100 per reservation
Any refund, waiver, credit or exception remains subject to applicable supplier approval and applicable law.
Cruise reservations can involve significant post-booking servicing.
Cruise operators may impose their own rules concerning:
Classic Fares professional service fees are separate from amounts charged or retained by the cruise operator.
Where Classic Fares provides professional assistance processing a voluntary cancellation of an eligible cruise reservation, the following service fees may apply:
Up to $100 per cabin
Up to $150 per cabin
Up to $250 per cabin
The applicable cruise operator may separately impose cancellation penalties, including partial or complete loss of:
Classic Fares fees are separate from those cruise-line amounts.
Where permitted by the applicable cruise operator, Classic Fares may assist with moving an existing reservation to another:
A Classic Fares professional service fee of:
Up to $150 per cabin
may apply.
Any difference in:
is separate.
Where Classic Fares manually assists with changing or upgrading an eligible cruise cabin, a professional service fee of:
Up to $75 per cabin
may apply.
The customer is separately responsible for any increase in cruise fare or other amount required by the cruise operator.
Where permitted by the applicable cruise operator, Classic Fares may assist with:
A Classic Fares professional service fee of:
Up to $75 per passenger
may apply.
Any cruise-line or supplier charge is additional.
Passenger substitutions and name changes are not permitted on every cruise reservation.
Where a customer asks Classic Fares to substantially restructure an existing cruise reservation, including:
a professional rebooking fee of:
Up to $250 per cabin
may apply.
The applicable fee will be disclosed before the customer authorizes the paid service.
Where Classic Fares provides professional assistance with obtaining an eligible voluntary:
a professional service fee of:
Up to $150 per cabin
may apply.
Where the matter requires:
the Classic Fares service fee may be:
Up to $250 per cabin
Payment of the Classic Fares fee does not guarantee that the cruise operator will approve a refund, waiver or future cruise credit.
Classic Fares may provide professional assistance where a customer seeks an exception from cruise-line rules because of circumstances such as:
The professional assistance fee may range from:
$100 to $250 per cabin
depending on the complexity of the request.
Cruise-operator approval is not guaranteed.
Classic Fares may provide independent professional travel consultation for certain eligible reservations that were not originally booked through Classic Fares.
Examples may include reservations originally purchased:
For eligible travel consultation:
Call 1-877-658-0203
Before providing a paid consultation service, Classic Fares will disclose the applicable professional-service fee and scope of assistance.
Because third-party reservations can require additional research, professional consultation fees may vary according to:
Where the requested service corresponds to a fee category published in this Policy, the applicable published maximum will apply.
Where a specialized consultation does not reasonably fit a published category:
The exact professional fee must be disclosed to the customer and affirmatively authorized before the paid service begins.
A customer is not required to purchase Classic Fares consultation and may contact the original provider or booking source directly.
A Classic Fares professional service fee compensates Classic Fares for the agreed work.
It does not purchase or guarantee a favorable decision from:
For example, payment for refund assistance does not guarantee a refund.
Payment for waiver assistance does not guarantee a waiver.
Payment for travel-credit assistance does not guarantee that a credit will be issued or extended.
Where this Policy states that a Classic Fares service fee is “up to” a particular amount, the actual fee charged for the requested service will not exceed the published maximum for that category unless:
The actual applicable fee will be disclosed before authorization.
Fee units are important.
It may apply separately to each passenger receiving the applicable professional service.
It may apply separately to each applicable ticket and passenger.
It generally applies to the applicable reservation being serviced.
It generally applies to the applicable cruise cabin being serviced.
Customers will be informed of the applicable amount before authorizing the paid service.
A customer may sometimes request more than one separate post-booking service.
For example, a customer might request:
Where separate professional services and separate fees apply, Classic Fares will disclose the applicable charges before obtaining authorization.
We will not rely on vague or undisclosed charges.
Unless expressly stated otherwise, Classic Fares service fees do not include amounts imposed by third-party providers.
Classic Fares Exchange Fee + Airline Fare Difference + Airline/Supplier Charges = Potential Total Cost of an Eligible Voluntary Exchange
The actual applicable customer-facing amount will be disclosed before the requested paid transaction is processed.
Certain fares sourced through:
may carry particular servicing restrictions.
Depending on the specific fare rules, such tickets may be:
Not every bulk, negotiated or specially sourced fare is automatically non-refundable or non-changeable.
The actual rules applicable to the specific ticket control.
Payment of a Classic Fares professional service fee does not alter the underlying fare rules.
A Classic Fares professional service fee compensates us for the requested professional work.
Once the agreed professional service has been substantially performed, the applicable Classic Fares service fee may be non-refundable, subject to:
A supplier's refusal to grant the customer's requested outcome does not by itself mean that professional work already performed by Classic Fares was not provided.
Nothing in this section limits a refund right that cannot legally be waived.
Simply contacting Classic Fares or asking a basic question does not automatically create a paid professional-service charge.
Where a requested activity requires a separately charged professional service:
Payment authorization given for the original reservation is not an unlimited authorization for future charges.
Classic Fares will not treat an original flight, car rental or cruise purchase authorization as permission to process an unrelated or materially different post-booking professional-service fee.
Separate authorization will be obtained where an additional Classic Fares fee applies.
Where an airline, cruise line, rental provider or other supplier causes a cancellation or material service change, customer rights may differ from those applicable to a voluntary customer-requested change.
Classic Fares will not use this Post-Booking & Post-Ticketing Service Fee Policy to eliminate or reduce rights that applicable law makes mandatory.
Before processing an applicable paid post-booking service, the customer should be informed of:
The customer may decide whether to proceed.
Classic Fares may update this Policy periodically.
Any updated fee structure will apply prospectively according to the published terms and applicable law.
The Last Updated date at the top of this page identifies the current published version.
Updating this Policy does not authorize Classic Fares to retroactively impose an undisclosed fee on a service already purchased.
Flight Reservations, Post-Ticketing Assistance & Travel Consultation
1-877-658-0203
Car Rental Booking Assistance
1-855-529-7002
Cruise Reservation Assistance
1-855-529-7027
Email
support@classicfares.com
Please do not send complete payment-card numbers, card security codes or passwords by ordinary email.
CLASSIC FARES IS AN INDEPENDENT TRAVEL SERVICES PLATFORM OPERATED BY FLIGHT FARE BOOKING INC.
Classic Fares professional post-booking and post-ticketing fees compensate Classic Fares for requested professional services such as:
CLASSIC FARES SERVICE FEES ARE SEPARATE FROM AIRLINE, CRUISE-LINE, CAR-RENTAL-PROVIDER, CONSOLIDATOR, SUPPLIER AND OTHER THIRD-PARTY CHARGES UNLESS EXPRESSLY STATED OTHERWISE.
Where a Classic Fares fee applies:
THE APPLICABLE CLASSIC FARES FEE WILL BE DISCLOSED BEFORE THE CUSTOMER AUTHORIZES THE PAID SERVICE.
The customer's original booking authorization does not constitute authorization for an unrelated or materially different post-booking fee.
Payment of a Classic Fares professional service fee does not guarantee that an independent airline, cruise operator, car rental provider or other supplier will approve a refund, waiver, change, credit, exception or other requested outcome.
Nothing in this Policy is intended to waive or restrict any passenger, refund, cancellation or consumer right that cannot legally be waived.
Flight Changes • Cancellations • Refund Assistance • Rebooking • Travel Consultation
Call 1-877-658-0203
Car Rental Post-Booking Assistance
Call 1-877-658-0203
Cruise Post-Booking Assistance
Call 1-877-658-0203
Email
support@classicfares.com